Frequently Asked Questions

The best time is from October to May, when skies are clear and seas are calm — ideal for snorkeling, scuba diving, and island hopping. Peak season (December–February) is the most popular but also the busiest. The monsoon (June–September) brings rough seas and limited ferry services, though off-season deals can be found.

Indian citizens require no special permit for most islands. Foreign nationals receive a 30-day Restricted Area Permit (RAP) on arrival at Port Blair Airport. Some areas like tribal reserves require additional permits — our team can help arrange these for eligible itineraries.

By flight to Veer Savarkar International Airport, Port Blair (2–3 hrs from major Indian cities) — the fastest option. Or by ship from Chennai, Kolkata, or Visakhapatnam (3–4 days each way). Andamanly's ferry services handle all inter-island transfers once you arrive.

Absolutely. The Andamans are very family-friendly with calm beaches, glass-bottom boat rides, light nature walks, and a wide range of hotel options. We filter activities by difficulty level, so every traveler — from toddlers to grandparents — can find something safe and memorable.

Browse hotels, activities, ferries, or vehicle rentals from the homepage. Select your dates and preferences, confirm your slot, and pay securely via Razorpay. You'll receive instant booking confirmation and all details over WhatsApp — no account password needed, just your mobile number.

Yes. You can independently book hotels, ferry tickets, activities, and vehicle rentals all through Andamanly. Each service is confirmed separately with its own booking reference, giving you full flexibility to mix and match across your trip.

The price you see is the final price — no hidden platform fees. What's included varies by service: hotels cover the room; activities include equipment and safety gear as listed; ferries include your seat; rentals include the vehicle for the booked duration. Meals, fuel, and personal expenses are separate unless stated in the listing.

Date or guest count changes are subject to availability and may carry a modification fee. Please contact us on WhatsApp at least 48 hours before the service date. Some vendors have stricter policies — always check the specific listing's terms before booking.

We accept all major payment methods via Razorpay: UPI (GPay, PhonePe, Paytm), debit/credit cards (Visa, Mastercard, RuPay), net banking, and digital wallets. All transactions are encrypted and PCI-DSS compliant.

Refunds are processed within 7–10 business days after the cancellation is approved. The net amount (after applicable deductions) is credited back to the original payment method. You'll receive a WhatsApp notification when the refund is initiated.

Standard check-in is 12:00 PM and check-out by 11:00 AM, though timings vary by property. Many hotels offer early check-in or late check-out on request (subject to availability and possible fees). Exact timings are shown on each hotel listing and in your booking confirmation.

Meal inclusions depend on the room plan chosen. Common plans are EP (room only), CP (breakfast included), MAP (breakfast & dinner), and AP (all meals). The meal plan is clearly shown on each room listing — always check before booking.

Each room type shows photos, amenities, bed configuration, occupancy, and date-based pricing. If you're unsure, contact us on WhatsApp with your travel dates and group size — our team will recommend the best fit. Availability changes fast during peak season so book early.

All activity vendors on Andamanly are verified and must comply with safety standards. Life jackets, trained instructors, and safety briefings are mandatory for all water activities. Scuba and advanced activities require fitness declarations. Never swim outside designated zones, and always follow instructor guidance.

Bring your booking confirmation, a government ID, swimwear, towel, sunscreen (SPF 50+), and a change of clothes. Most operators provide snorkeling masks and flippers. For scuba, all gear is provided. Leave valuables at the hotel — waterproof pouches are available at most activity centres.

Rescheduling is subject to slot availability and must be requested via WhatsApp at least 24 hours before the activity. Cancellations follow our standard policy. Activities cancelled due to bad weather or sea conditions (as declared by authorities) are fully refunded or rescheduled at no charge.

We list scheduled government ferries, private high-speed ferries, and sightseeing cruises. Scheduled ferries run fixed daily routes (e.g., Port Blair ↔ Havelock ↔ Neil). Private charters offer flexible timing for groups. Cruise packages cover scenic spots like Cinque Island and North Bay.

Arrive at the jetty at least 45–60 minutes before departure. Bring your Andamanly booking confirmation and a government-issued photo ID — these are mandatory for boarding. Boarding gates typically close 15 minutes before departure time.

Weather cancellations (as declared by Port Management) qualify for a full refund or free reschedule. We'll notify you via WhatsApp as soon as we receive confirmation. Keep your notifications on and ensure we have your correct mobile number on the booking.

We offer scooters, motorcycles, bicycles, and cars depending on the island and vendor. Scooters and bikes are most popular for Havelock and Neil Island, where roads are scenic and traffic is light. Cars are ideal for Port Blair sightseeing with families.

Yes, a valid Indian driving licence is required — two-wheeler licence for bikes and scooters, car licence for four-wheelers. Foreign nationals need an International Driving Permit (IDP) alongside their home country licence. Carry a copy at all times when riding.

No password needed. Andamanly uses WhatsApp OTP login — simply enter your mobile number and verify the one-time code sent to your WhatsApp. It's fast, secure, and works even on new devices. Your booking history is tied to your mobile number.

Log in to your Customer Dashboard to view all upcoming and past bookings, download confirmation PDFs, and check booking status. You also receive WhatsApp notifications for every key status change — confirmation, reminders, and updates.

The fastest way is via WhatsApp at +91 92422 90399. You can also use the Contact form on our website. We respond within a few hours — for urgent travel-day issues our team prioritises quick turnaround. Average response time is under 2 hours during business hours.